FAQs

1. Shipping is 100% free on all cleverbb orders.We believe your purchase should bring you joy, not added expenses, which is why complimentary shipping is included with every item you order from us – it’s our way of showing how much we appreciate you。

2. We can arrange dispatch in less than 2 days, saving your costs as well as time.However, in rare cases where we run out of stock, please kindly allow up to 1 week for us to handcraft your item(s) before they’re shipped out. After that, you can expect to receive your package within 7-14 business days, depending on your location.

3. We offer high-quality products.In summary, you have 30 days from your original purchase date to send back any items you’re not completely satisfied with. please refer to our full Returns and Refund Policy. There you’ll find all the instructions and details you need to smoothly process your return.

4. The items are authentic, high-quality,Each piece is crafted with premium, ethically-sourced natural stones that have been hand-selected for their beauty and unique metaphysical properties. You can trust that when you purchase a cleverbb item, you’re getting the authentic, high-vibration energy of real gemstones – no plastic imitations here!